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Terms & Conditions
These terms and conditions explain the rules for using 88 Casino. By accessing the website, opening an account or using any available service, you agree to follow these terms, applicable laws and any additional rules shown on the relevant page or game.
1. General terms
These terms apply to your use of the 88 Casino website, account services, games, payment features, promotions and other services made available through the platform. They should be read together with any game rules, promotional terms, privacy information, responsible gambling information and other notices displayed on the website. If a specific rule conflicts with these terms, the specific rule may apply to the relevant service or promotion.
You should read these terms carefully before using the website. If you do not understand any part of them, or do not agree with them, you should not open an account or use the services. By continuing to use 88 Casino, you confirm that you have had an opportunity to review these terms and accept them as a legally binding agreement.
88 Casino may update these terms from time to time. Changes may be made to reflect legal requirements, changes to services, security needs or operational improvements. Updated terms will be made available on the website. Your continued use of the services after an update may be treated as acceptance of the revised terms, so you should check this page regularly.
Eligibility and lawful use
You must only use the services where online gambling is lawful for you. You are responsible for checking the laws that apply to your location and circumstances. You must not use the website if gambling services are prohibited where you are located, if you are below the applicable legal gambling age, or if you have been excluded, restricted or otherwise prevented from gambling.
You must provide accurate, current and complete information when registering or using an account. Information must belong to you and must not be misleading, impersonated or supplied on behalf of another person. We may ask you to verify information before allowing access to some features, processing transactions or completing other account requests.
- You must use the services for your own personal entertainment and not for a business, syndicate or third party.
- You must not use the website for unlawful activity, fraud, money laundering or any other prohibited purpose.
- You must not access or use the services from a location where doing so would breach applicable law.
- You must not allow another person to use your account or use another person's account.
- You must not attempt to bypass account, identity, location, security or responsible gambling controls.
2. Accounts, security and verification
An account may be required to access certain services. You are responsible for keeping your login details, passwords, devices and authentication information secure. You must notify 88 Casino promptly if you believe your account has been accessed without permission, your details have been lost or stolen, or any account activity appears unfamiliar.
You are responsible for activity carried out through your account unless you have reported an unauthorised use and taken reasonable steps to protect your access. You should log out after using a shared device and should not save login information where another person may access it.
We may conduct identity, age, location, payment, financial or other checks where reasonably required. You agree to provide documents or information that are genuine, legible and current. Verification may include checking your identity, ownership of a payment method, source of funds or other information relevant to account security and legal obligations.
If information cannot be verified, is inconsistent, appears false or creates a security or compliance concern, access to an account or transaction may be delayed, restricted, suspended or refused. We may also close an account where permitted by law and may retain information where required for legal, regulatory, security or record-keeping purposes.
Account suspension or closure
You may ask to close your account at any time, subject to any outstanding checks, transactions or legal requirements. We may suspend, limit or close an account where we reasonably believe that these terms have been breached, information is inaccurate, activity presents a security or compliance risk, or closure is needed to protect you, the platform or other users.
Closing or restricting an account does not remove obligations that arose before closure. Any unsettled play, pending transaction, dispute, investigation or other matter may continue to be reviewed. We may also prevent the creation of a new account where a previous account was closed or restricted for compliance, security or responsible gambling reasons.
3. Games, payments and promotions
Games are provided for entertainment. You should review the rules, stake information, eligibility requirements and other instructions for each game before participating. Outcomes may depend on chance or other factors described in the relevant game information. You are responsible for checking your selections, stakes and account balance before confirming a transaction or game action.
Deposits and withdrawals must be made using payment methods accepted through the website and, where required, in your own name. You must not use a payment method that you are not authorised to use. Transactions may be subject to verification, processing checks, minimum or maximum amounts, availability restrictions and other conditions displayed at the time.
You should check payment details carefully before confirming a transaction. We are not responsible for delays or losses caused by incorrect information supplied by you, a payment provider, a financial institution, network disruption or circumstances outside reasonable control. Bank or payment provider charges may apply independently of 88 Casino.
Where an obvious error affects a balance, transaction, game result, account display or other service information, we may correct the error and adjust the affected account or transaction. If a game or service is interrupted, we may take reasonable steps to investigate and resolve the issue in accordance with the relevant rules and applicable law.
Promotions and offers
Any bonus, reward, competition, free play or other promotion is subject to its own promotional terms. These terms may set out eligibility, entry requirements, expiry periods, wagering or play requirements, excluded games, withdrawal conditions and other restrictions. You should read the relevant promotional terms before accepting or using an offer.
Unless promotional terms state otherwise, we may withdraw, change or cancel an offer where it has expired, is unavailable, has been used in error, or has been affected by technical problems, abuse or suspected manipulation. Only one person may use an offer where the promotional terms limit participation. Attempts to obtain an unfair advantage may result in cancellation of the relevant benefit and further account action.
4. Responsible gambling, privacy and acceptable use
Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Set limits before you play and only gamble with money you can afford to lose. Do not chase losses, borrow money to gamble, gamble to deal with stress, or continue playing when gambling is affecting your wellbeing, relationships, work or finances.
- Take regular breaks and keep track of how much time and money you spend.
- Use available account controls, deposit limits, activity limits or exclusion options where offered.
- Consider seeking independent support if gambling no longer feels enjoyable or controlled.
- Do not gamble while affected by alcohol, drugs, strong emotions or other circumstances that may affect your judgement.
- If you are concerned about someone else's gambling, encourage them to seek appropriate support.
Personal information is handled in accordance with the applicable privacy information on the website. This may include information needed to create and maintain an account, process payments, verify identity, provide services, prevent fraud, meet legal obligations and improve the platform. You should review the privacy information for details about collection, use, disclosure, storage and your available rights.
You must not interfere with the operation or security of the website. This includes introducing malicious code, using automated tools without permission, exploiting faults, manipulating game or account functions, attempting unauthorised access, copying website content unlawfully, or engaging in conduct that may harm the platform or other users.
5. Liability, complaints and general provisions
The website and services may be unavailable from time to time because of maintenance, technical faults, communications issues, third-party services or events outside reasonable control. We do not promise that the website will always be uninterrupted, error-free or available on every device or connection. You are responsible for maintaining suitable equipment, software, internet access and security.
To the extent permitted by law, 88 Casino is not responsible for losses arising from your misuse of the services, inaccurate information supplied by you, unauthorised access caused by your failure to protect account details, interruptions outside reasonable control, or reliance on information that has not been checked against the applicable game or promotional rules. Nothing in these terms excludes rights or guarantees that cannot lawfully be excluded.
If you have a question, concern or complaint about an account, transaction, game or service, please use the support or contact options made available on the website. Provide enough information for the matter to be reviewed, without sharing your password or unnecessary sensitive information. We may ask for further information and will assess the matter in accordance with our procedures and applicable requirements.
These terms are governed by the laws that apply to the relevant service and your use of the website, subject to any mandatory rights or protections available to Australian consumers. If any provision is found to be invalid or unenforceable, the remaining provisions will continue to operate. A failure to enforce a provision immediately does not mean that the provision has been waived.
You must not transfer, sell or assign your account or rights under these terms to another person. We may transfer or assign our rights and obligations where permitted by law. These terms, together with the information and rules expressly referred to in them, form the agreement between you and 88 Casino regarding use of the services.
